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Shipping Policy

Effective Date: July 28, 2026

Thank you for shopping with Only Cards. We are committed to processing and shipping your order as quickly and securely as possible. Please review our Shipping Policy before placing an order.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or federal holidays.

During product launches, holidays, promotions, or periods of unusually high order volume, processing times may be extended.

2. Shipping Methods

Plain White Envelope (PWE) – No Tracking

Orders that meet all of the following requirements may be shipped using a Plain White Envelope (PWE):

  • Order value is less than $20.00 USD

  • Package weighs 3 ounces or less

  • Package meets USPS letter size and thickness requirements

PWE shipments:

  • Do not include tracking

  • Are shipped through the United States Postal Service (USPS)

  • May take longer to arrive than tracked shipments

  • Cannot be tracked once mailed

By selecting or qualifying for PWE shipping, you acknowledge and accept the risks associated with untracked mail.

Customers who would like tracking on an order that qualifies for PWE may contact us before shipment to request a tracked shipping upgrade at an additional cost.

USPS Ground Advantage (Tracked Shipping)

Orders valued at $20.00 USD or more, orders weighing more than 3 ounces, or orders that exceed USPS letter requirements will be shipped using USPS Ground Advantage or another comparable tracked shipping service.

Tracked shipments include:

  • USPS Tracking

  • Shipping confirmation

  • Delivery updates

Tracking information will be provided once your order has been shipped.

Only Cards reserves the right to upgrade any shipment to a tracked shipping method at our discretion when necessary to protect the contents of an order.

3. Shipping Charges

Shipping costs are calculated during checkout based on the shipping method, package weight, destination, and current carrier rates.

Shipping promotions, if offered, will be displayed during checkout.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address before completing checkout.

Only Cards is not responsible for orders shipped to an incorrect address provided by the customer.

If an order is returned due to an incorrect, incomplete, or undeliverable address, additional shipping charges may be required before the order is reshipped.

5. Lost, Delayed, or Missing Shipments

Plain White Envelope (PWE)

PWE shipments do not include tracking.

Once a PWE shipment has been accepted by USPS, Only Cards cannot verify delivery or determine the location of the envelope.

Only Cards is not responsible for PWE shipments that are delayed, lost, stolen, or misdelivered after they have been accepted by USPS.

Customers who require delivery confirmation should select or request a tracked shipping method before their order is shipped.

Tracked Shipments

If a tracked shipment appears to be lost or significantly delayed, please contact us.

We will assist in working with the shipping carrier to locate your package and, when appropriate, initiate a carrier claim.

Carrier investigations and claim decisions are made solely by the shipping carrier.

6. Damaged Shipments

If your order arrives damaged, please contact us within 7 calendar days of the recorded delivery date.

Please provide:

  • Your order number

  • Clear photographs of the damaged item(s)

  • Photographs of the shipping package

  • Photographs of the shipping label

  • A brief description of the damage

Failure to provide this information may prevent us from filing a claim with the shipping carrier.

7. Delivery Delays

Estimated delivery times are provided by the shipping carrier and are not guaranteed.

Only Cards is not responsible for shipping delays caused by:

  • USPS or other shipping carriers

  • Severe weather

  • Natural disasters

  • Federal holidays

  • Customs processing

  • Labor disruptions

  • Carrier delays

  • Other circumstances beyond our reasonable control

8. Refused or Unclaimed Packages

If a shipment is refused by the customer or returned to Only Cards because it was unclaimed, refused, or undeliverable, the customer may be responsible for any additional shipping charges required to resend the order.

Original shipping charges are non-refundable unless required by applicable law.

9. International Shipping

International shipping may be available to select destinations.

Customers are solely responsible for any customs duties, taxes, import fees, brokerage fees, or other charges imposed by their country.

Only Cards is not responsible for customs delays or additional import costs.

10. Order Changes and Cancellations

If you need to modify or cancel an order, please contact us as soon as possible.

Once an order has entered processing or has been shipped, changes or cancellations cannot be guaranteed.

11. Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

Only Cards

Email: Support@OnlyCardsSA.com

Website: www.onlycardssa.com

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